Automotive sales and service remains highly competitive in a constantly changing marketplace. Donnelly can assist with protecting the value of your brand, listening to the voice of the customer, and finding new customers.
CustomerPulse safeguards your brand
Listen to your customers 24/7 by telephone, web form, email, social media, and mobile
Monitor social media postings and move customer offline for issue resolution
Use Donnelly Analytics to access powerful reporting revealing insight into the voice of the customer
Quickly identify warning signs and trends
Measure customer recovery
Quickly escalate urgent issues to management CustomerConnect attracts new customers Nurture marketing Marketing surveys Web analytics
CustomerConnect attracts new customer
Contact us today and learn more about ways Donnelly Communications can help your company maximize revenue and better retain its valued customers.
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