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Donnelly Communications Inc. is a leading provider of contact center services for prominent companies across multiple industries including multichannel retail, restaurant, energy and utilities.  Our innovative solutions focus on increasing revenue for our clients by exceeding customer expectations and driving brand loyalty.

Donnelly Attending the SOCAP 2016 Symposium

 

The Symposium focuses on learning and collaboration for customer care professionals.

ATLANTA, March 30, 2016 – Donnelly Communications, Inc, a leading provider of contact center services, is participating in the 2016 SOCAP Symposium which takes place April 10 to April 13 at the Omni Hotel in Nashville, Tennessee. 

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Donnelly Communications Expands Internationally

 

Near-shore Location Offers Lower Cost Solutions While Strengthening Company Delivery Model

 

ATLANTA and SANTIAGO, September 3, 2015 – Donnelly Communications, Inc, a leading provider of contact center services, is pleased to announce international expansion into the Dominican Republic, offering CustomerTouch 360 support for all stages of the consumer life cycle.

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Donnelly Communications, Inc. Announces Partnership with Nowanalytics


Donnelly Clients will Benefit from Powerful Customer Intelligence

Atlanta, August 27, 2015 - Donnelly Communication, Inc., an innovative provider of contact center solutions, is pleased to announce a strategic partnership with Nowanalytics, a market-leading pioneer in contact center advanced reporting and analytics.

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ProCore Solutions Now Operating Under the Name of Donnelly Communications

 

Donnelly now operating under a single recognized brand.

 

Atlanta, August 3, 2015 - Donnelly Communications, Inc. is a leading provider of contact center services for prominent companies across multiple industries. Donnelly acquired ProCore Solutions, a provider of contact center services to the utility industry, in 2013. The ProCore Solutions business is now wholly integrated into the company infrastructure and will operate under the name of Donnelly Communications, Inc. effective immediately.

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Donnelly Communications, Inc. Names Director of Human Resources

 

Danna Jae Nordin will be instrumental in setting HR policy and strategic HR initiatives. 

 

Atlanta, March 3, 2015 - Donnelly Communications, Inc., a leading provider of contact center services, is pleased to announce the appointment of Danna Jae Nordin as Director of Human Resources.  Reporting to   Nick Winiewicz, CFO, she will manage all personnel related programs.

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